CFAW Training Events

Join NICB and our law enforcement partners on the front lines of prevention during Contractor Fraud Awareness Week (CFAW). We are proud to offer a week-long series of virtual FraudSmart® training sessions designed to arm you with critical knowledge. Register now to learn how to combat trending schemes and recognize the indicators of fraud alongside leading industry experts

Day 1: Hail Damage Fraud

May 18, 2026

NICB Agent Audrey Mehler explains how hail is formed, describes the damage that hail can do as well as the indicators of questionable hail claims. This course will cover the actions of unscrupulous roofing contractors and their schemes, and action steps to take when a questionable hail claim is identified.

CE Credits: TX

12:00 - 1:00 p.m. CT

Day 2: Contractor Fraud in Property Claims: Trends, Tactics, and Investigative Indicators

May 19, 2026

Contractor fraud continues to evolve across the United States, particularly in the wake of catastrophe events and increased demand for rapid property repairs. This course, led by NICB agent Tom McCourt, equips insurance professionals, SIU investigators, and adjusters with the knowledge to identify modern contractor fraud schemes, understand how fraudsters are executing these schemes, and recognize actionable red flags.

12:00 - 1:00 p.m. CT

Day 3: Contractor Fraud Panel Discussion - Contractor Fraud in 2026: Emerging Schemes, Investigative Insights, and Red Flags Across the U.S.

May 20, 2026

This 60-minute expert panel brings together NICB investigative agents to discuss current and emerging contractor fraud schemes impacting the insurance industry across the United States. The session will explore how fraudsters are evolving tactics, including the use of technology, disaster exploitation, and coordinated fraud rings. Panelists will share real-world case examples, investigative challenges, and actionable red flags that adjusters and SIU professionals can immediately apply in the field. A Q&A will follow.

12:00 - 1:30 p.m. CT

Panelists
Samantha Freeman, USAA
Tammi Stevens, Travelers
Joe Theobald, Citizens Property Ins Corp.
Aaron Willis, Erie Insurance

Day 4: Behind the Drywall: Investigating Water Mitigation & Mold Fraud in Property Claims

May 21, 2026

Join Agent Audrey Mehler for this special session. Water mitigation and mold remediation claims have become a rapidly growing area for insurance fraud across the United States. While legitimate mitigation is critical to prevent further damage, bad actors—including contractors, public adjusters, and vendors—are increasingly exploiting these claims through inflated billing, unnecessary services, and coordinated fraud schemes.

12:00 - 1:00 p.m. CT

Disaster Exploitation: Investigating Third-Party Fraud After Catastrophic Events

May 22, 2026

Catastrophic events create urgency, confusion, and vulnerability—conditions that fraudsters exploit. This course led by Agent Audrey Mehler equips investigators, adjusters, and SIU professionals with a deep understanding of third-party actors (contractors, public adjusters, vendors, attorneys, and organized fraud rings) who capitalize on disasters to commit insurance fraud.

12:00 - 1:00 p.m. CT